Staff Bio of the Month – Ramona Lacatus
Ramona joined the Dalton Associates team in 2017 as a Business Services Coordinator. She holds an important role in our administrative office facilitating third-party payments for clients who receive services in our ever-growing MVA division. In addition, Ramona provides training and ongoing support to Dalton Associates’ independent contractors regarding invoicing procedures.
Administrative Reminder
The calendar year for tracking supervision hours is in line with supervision agreements (July 1 – June 30).
Updates to Consent to Services Forms, and Other Documents
With the upcoming release of the Client Satisfaction Survey through the Greenspace Health platform, we have updated our Consent to Service forms to include a full description of Greenspace, and purpose of the use of this service. We ask that you take the time with your client prior to their first session to review this particular clause of the Consent form. There is an “opt out” check-box for any client who does not wish to use Greenspace Health in any capacity.
As we’re updating all the Consent to Service forms, we take this opportunity to remind everyone to use the version of the form that matches the type of service you are offering. For example, there are different Consent forms for general supervised psychological counselling, psychological assessment, MVA services, etc. The name of the form will explain the type of service for which it should be used. We also ask, when at all possible, not to print off many copies of these forms, as we regularly update them based on changes to the practice and legislative requirements.
With the Consent to Service forms, we are in the process of updating all our standardized documentation forms available on the Intranet. We ask that you take a look and let us know if you have any questions or concerns.
Greenspace Training Webinar Recording and Client Satisfaction Survey
We recently held two webinars as a part of our new Continuing Competency Webinar Series for Associates, “Measuring Client Progress Through Therapy to Drive Client Engagement and Improve Clinical Outcomes: Greenspace Training” on September 26 and October 3. If you were unable to attend, a recording of the webinar is available by visiting the following link: https://youtu.be/2iSCW_Ap8dg
If you watch the recording (1.5 hours – approximately – in length), complete the attached Attestation Form, and send it to Michelle Goldsworthy (michelle@daltonassociates.ca), Eric (our Marketing Coordinator) is able to provide you with a CE certificate – credits which are available from the OACCPP.
To sign up for a Greenspace account through Dalton Associates, please visit the following link provided by Jeremy from Greenspace:https://www.greenspacehealth.ca/clinic/22a43fa5-b0d5-4a7f-8e93-489b839318d9/signup/therapist/. We encourage all Associates to sign up and familiarize yourself with the platform.
To view assessment lists available through Greenspace:
Adult Assessments: https://help.greenspacehealth.com/article/73-list-of-adult-assessments
Child Assessments: https://help.greenspacehealth.com/article/386-list-of-child-assessments
We have received word from Greenspace that the Client Satisfaction Survey will be available within the next couple of weeks. More information around the administration of the survey will come. In the meantime, should you have any questions about the platform or about our Client Satisfaction Survey, please contact Michelle Goldsworthy (michelle@daltonassociates.ca).
November 9, 2019 Mini QA Canceled
Thank you for holding the date of November 9, 2019 for a half-day Quality Assurance Symposium. Upon review, we do not believe there is sufficient need for a half-day QA at this time and so we have decided to cancel it. We hope that instead, you are able to enjoy a free weekend with family and friends!
Launch Behavioural Health Grand Opening Celebration
We have rebranded our Autism and Behavioral Services division as Launch Behavioural Health. We established a direct service clinic in Toronto at 250 Cawlaw Ave., Unit 102, with the mission of providing a continuum of care from diagnosis to treatment, with a focus on early intervention and readiness skills to prepare children for success in school.
The grand opening took place on Saturday, September 21st. Margaret Spoelstra, Executive Director of Autism Ontario attended, along with many partners and parents. Parents had the opportunity to tour the facility and learn about our services, while children got to play! Please visit our new website, www.launchbehaviouralhealth.ca to learn more about Launch!
Changes to the Business Department
We’d like to share some updates regarding our Dalton Associates’ Business Department team:
Samarah Workman has embarked on a new adventure and as such, her last day in the office was last week. Samarah has been an invaluable member of the Dalton Associates team for several years as a summer student, and more recently as one of our Business Services Coordinators, and will certainly be missed. We wish Samarah the very best of luck as she makes the very big move to Australia!
In addition, at the end of November Marie Workman will also be moving on to new adventures. Her hard work, dedication, professionalism and commitment to our company made her a major contributor to the company’s success and a vital member of our Business Department. She has provided invaluable support to our associates, clients and administrative team, and will be very greatly missed. We are sad about her departure, but we wish her good luck in all her future endeavors. Please join us in wishing her the very best!
In happier news, we are excited to announce that Colin Best and Larissa Chotoo have joined our team as Junior Accountants. Colin has a Bachelor’s of Commerce from the University of Guelph and Larissa has a Bachelor’s of Economics from the University of Waterloo. They have been training for the past few weeks. Please help us in welcoming both Colin and Larissa to our team!
We are continuing to grow our Business Department team, and are committed to keeping you updated on any changes as they unfold. Stay tuned!
Dalton Associates Exhibits at the 2019 Recovery Capital Conference
Dalton Associates exhibited at the 2019 Recovery Capital Conference in Toronto on September 26thand 27th. This two-day conference featured more than a dozen world renowned experts, including Patrick J. Kennedy, speaking about the latest innovations in the fields of addiction and recovery. Dr. Dan Dalton, Chris Dalton, and Eric Ferraro spoke with attendees and other exhibitors, sharing information about our addiction recovery and mental health services. Visit recoverycapitalconferenceto.com to learn more about this conference.
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